Rev Up Your Retail Team: A Review of Feelings Retail Intro Start Up Kit
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Are you tired of dealing with grumpy employees who don't seem to care about customer service? Look no further than Feelings Retail Intro Start Up Kit. This program promises to change attitudes and behaviors through personal growth and development. And let me tell you, it delivers.
The Leader's Guide is user-friendly and provides step-by-step instructions on how to organize, prepare for, and conduct each session. It's so easy that all you need are three requirements to be a good leader: enthusiasm, peer respect, and exceptional customer service. With this kit, you don't need to be a manager or a supervisor to lead the workshop.
The DVD series is entertaining and educational. Each 20-minute video demonstrates both the right and wrong way to serve customers, generating group discussion and experiential learning. And the Participant Book is a great way for staff to take notes and reinforce service concepts between sessions. Without it, you'd need an additional 8 to 10 hours of training to accomplish the same objectives.
But it's not just about the content. The Support Materials include a Technique Card, Certificate of Completion, and Customer Service Performance Standard. These provide feedback, coaching, and skill development, making it an excellent management tool to evaluate changing employee behavior.
Of course, like any product, it has its pros and cons. Here's a quick rundown:
Pros:
- Easy to facilitate at any level of training and development
- Great videos and collateral
- Participant Workbook is a great tool for note-taking and reinforcement
- Provides feedback, coaching, and skill development
Cons:
- Pricey at $914.99
- Only recommended for retail, restaurants, car dealerships, service, and blue-collar environments
Overall, Feelings Retail Intro Start Up Kit is an excellent investment in your retail team. It promises to increase market share, sales, and profit, reduce employee turnover, and improve attitude and morale, and increase brand image in the marketplace. And if you're not 100% satisfied with the training after using it on your entire workforce, you can return the materials for a full refund. So, what are you waiting for? Rev up your retail team with Feelings Retail Intro Start Up Kit.
Bottom Line: 9/10
The Leader's Guide is user-friendly and provides step-by-step instructions on how to organize, prepare for, and conduct each session. It's so easy that all you need are three requirements to be a good leader: enthusiasm, peer respect, and exceptional customer service. With this kit, you don't need to be a manager or a supervisor to lead the workshop.
The DVD series is entertaining and educational. Each 20-minute video demonstrates both the right and wrong way to serve customers, generating group discussion and experiential learning. And the Participant Book is a great way for staff to take notes and reinforce service concepts between sessions. Without it, you'd need an additional 8 to 10 hours of training to accomplish the same objectives.
But it's not just about the content. The Support Materials include a Technique Card, Certificate of Completion, and Customer Service Performance Standard. These provide feedback, coaching, and skill development, making it an excellent management tool to evaluate changing employee behavior.
Of course, like any product, it has its pros and cons. Here's a quick rundown:
Pros:
- Easy to facilitate at any level of training and development
- Great videos and collateral
- Participant Workbook is a great tool for note-taking and reinforcement
- Provides feedback, coaching, and skill development
Cons:
- Pricey at $914.99
- Only recommended for retail, restaurants, car dealerships, service, and blue-collar environments
Overall, Feelings Retail Intro Start Up Kit is an excellent investment in your retail team. It promises to increase market share, sales, and profit, reduce employee turnover, and improve attitude and morale, and increase brand image in the marketplace. And if you're not 100% satisfied with the training after using it on your entire workforce, you can return the materials for a full refund. So, what are you waiting for? Rev up your retail team with Feelings Retail Intro Start Up Kit.
Bottom Line: 9/10
